We look forward to meeting you during your initial visit to our office.
Appointments - All patients and referring physicians can schedule office visits with our appointment scheduler at 800-477-SHEA or locally at 901-761-9720. You may also initiate scheduling your appointment by clicking here.
This first visit establishes a vital foundation for our relationship with you. At this time, we’ll help you get acquainted with our services and learn about your particular diagnostic and treatment needs. We’ll make sure to obtain important background information, like your medical history, and give you time to get to know your physician.
To understand what to expect, and to facilitate this initial visit, please read through the information provided in this section. You’ll find all the practical information you need, such as directions to our office, practice hours, payment policies and more. Please take the time to print out and complete the new patient forms in advance of your appointment.
Being well-prepared for your appointment ensures the doctor has all of the needed information to provide the best possible care for you. It will also help relieve any unnecessary anxiety.
Because we conduct comprehensive evaluations during first visits, please be prepared to spend the entire day at our facility. Carefully review the information provided in your new patient packet and educate yourself on your symptoms by reviewing the content on this web site. We look forward to your first visit.
Please print and complete these forms to help expedite the registration process. Be sure to complete the form requesting an accurate list of your current medications.
New Patient Packet - Dr. John Emmett
New Patient Packet - Dr. Paul Shea
New Patient Packet - Dr. Greg Staffel
If you are scheduled for surgery at Shea Ear Clinic, please make arrangements for a responsible adult to remain with you. Please do not bring minors, especially young children to the facility. Also, patients who receive general anesthesia cannot drive the day of their surgery. Please make sure the accompanying adult can drive or other transportation arrangements are made in advance. Lastly, we’ve added some helpful links below. Note that you can download and review your physician’s postoperative instructions prior to your visit. Your physician will be glad to answer further questions.
Your Child’s Treatment
Shea Ear Clinic evaluates, diagnoses and treats children. In order to make your child’s visit as productive as possible, we request parents do the following prior to your child’s appointment.
On the day of your appointment, allow for plenty of time. In order to alleviate anxiety or confusion sometimes felt by young patients, our physicians plan to spend extra time with younger patients to develop a rapport before the formal evaluation. Your presence is important as this is an ideal time to ask questions, help your child communicate, and reassure the child through the process. We encourage all questions and provide as much information as possible so parents feel confident at home with post-treatment recommendations.
At the Shea Ear Clinic, we fully understand the reality that some patients and families travel from afar for care. With that in mind, the Shea Ear Clinic has access to an adjacent hotel. Visiting patients and families can easily walk from the newly-renovated The Residence Inn via a breezeway. Our entire practice is located just minutes from Interstate 240 and Poplar Avenue, a major intersection in East Memphis.
Centrally located between Germantown and Memphis, The Shea Ear Clinic offers travelers many convenient dining and lodging options. Several key travel organizations in the area can provide additional information.
Today’s world presents ever-increasing challenges for both patients and providers alike when it comes to health insurance. Our experienced staff can answer questions or provide direction. However, it is important for you to review the following prior to your visit because all plans and coverage are different. The Shea Ear Clinic does not accept Medicaid or Tricare. Self-pay patients are required to pay a $500.00 deposit before services are rendered.
When reviewing your own insurance, it’s important to answer the following questions to avoid any payment problems. All payments will be processed at the time of your visit.
Referring physicians can mail, fax or email Physician Referral Forms to:
Shea Ear Clinic
Attention: Medical Records
6133 Poplar Pike
Memphis, TN 38119
Fax: (901) 763-4400
Medical records are the one of the most critical elements of the physician-patient relationship. Accordingly, we handle the receipt and release of all medical records with the utmost care and respect for patient privacy and confidentiality.
The HIPAA (Health Insurance Privacy and Portability Act) Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information. These standards apply to Shea Ear Clinic and require appropriate safeguards to protect the privacy of personal health information and set limits and conditions on the uses and disclosures that may be made without patient authorization. Therefore, the following policies and procedures are in place pertaining to requests for medical records:
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